Last Updated: December 5, 2025
Welcome to ProveItAuto (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding data collection and usage for the ProveItAuto mobile application.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Account Information: When you create an account, we collect your email address and password to authenticate your identity and provide personalized services.
- Vehicle Information: Details about your vehicles including make, model, year, and mileage to provide accurate diagnostics and maintenance recommendations.
- Diagnostic Data: Images, sounds, and scan results you submit for vehicle diagnostics, including tire checks, sound diagnosis, dashboard scans, and part identification.
- Usage Data: Information about how you interact with our app, including features used, scan history, and preferences.
- Device Information: Device type, operating system, and unique device identifiers for app functionality and troubleshooting.
- Payment Information: When you make purchases, payment processing is handled securely by Google Play. We do not store your credit card or payment details directly.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide vehicle diagnostic services and maintenance recommendations
- To process and analyze your scan submissions (tire, sound, dashboard, parts)
- To manage your account and subscription status
- To process in-app purchases and transactions
- To improve our AI-powered diagnostic accuracy
- To send important service updates and notifications
- To provide customer support
- To comply with legal obligations
3. Data Storage and Security
We implement industry-standard security measures to protect your personal information:
- All data transmissions are encrypted using SSL/TLS protocols
- User passwords are securely hashed and never stored in plain text
- Access to user data is restricted to authorized personnel only
- We regularly review and update our security practices
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our app (e.g., cloud hosting, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Safety: To protect the rights, property, or safety of ProveItAuto, our users, or others
5. Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-out: Unsubscribe from promotional communications
6. Account Deletion
You can request deletion of your account and all associated data at any time by contacting us at proveitauto@gmail.com. Upon receiving your request, we will delete your account and personal data within 30 days, except for information we are required to retain for legal or legitimate business purposes.
7. Children’s Privacy
ProveItAuto is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
8. In-App Purchases
Our app offers subscription plans and pay-per-use purchases. All payments are processed securely through Google Play’s billing system. We receive confirmation of your purchase status but do not have access to your payment card details. Subscription management and cancellation can be done through your Google Play account settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app and updating the “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: proveitauto@gmail.com
App: ProveItAuto